Timeshare and Travel Club Confirmation Letter

“Good Times” Travel
1102 E Sonterra Blvd, Suite 100, San Antonio, TX 78258

Congratulations!!!
TO: Jerry & Ellen Canlas
This is to confirm your reservation for Saturday, October 6 at 4:00p.m. to visit us. We look forward to seeing you! Confirmation#: USA 101
“Good Times” Travel would like to congratulate and thank you for being one of the selected few to participate in this promotion. We find this is the most effective way to get our name to people who would like to hear about us. “Good Times” Travel is grateful that you accepted this invitation. As one of the lucky few, you will receive some great complimentary gifts for your time. To clear the air and answer some frequently asked questions:
This is not a timeshare or land sales offer.
This is not a High pressure, one on one presentation.
THERE IS NO OBLIGATION TO PURCHASE ANYTHING TO RECEIVE A GIFT!
All we ask is for your time and your attention, to show you what some people are calling the “innovation of the travel industry.” This is a group presentation so everyone sees the same thing at the same time. Our goal is that the next time you take a vacation you would want to book it through us. We find that by giving you a complimentary gift in exchange for your time, this is much more effective then standard advertisement (TV, radio, etc.).
Obviously we can not offer the gifts to everyone. Please confirm with the marketing company that invited you all of the terms, conditions, and qualifications. “Good Times” Travel advises everyone to be fully informed about the guidelines, and would like you to make sure that you understand all the terms and conditions of the gift and the meeting. To cover the ones most referred to: To receive a gift the invited parties must attend and complete an (up to) 90 min group presentation. If romantically involved both parties must attend. We do not allow any children or uninvited guests due to limited seating. Please try and show up 10 min before your scheduled time for registration. It is a group presentation, so it is important we get start promptly on time. If you arrive late, we may not be able to seat you. To be qualified for the promotion you must be gainfully employed with a combined income of at least $40,000.00 per year, or fully retired. You must be a U.S. Citizen and be able to speak and understand fluent English. You must present 1 forms of ID upon arrival. One being a state issued ID (DL-ID-Passport-Military ID) and a Major Credit card for identification purposes only. Debit cards of any kind will not be accepted as a form of identification. Only one gift per household and vehicle will be given. If you have already attended a meeting at our 2375 Camelback road office, you may not be eligible to attend or receive a complimentary gift. Recipients may be responsible for all taxes, gratuities, and processing fees where applicable. Participants who attend will be given gifts after completion of the presentation and will not be required to purchase anything. Once again, congratulations on being selected and we look forward to your visit.



“GOOD TIMES” TRAVEL
Driving Directions
Good Times Travel Club
• 1102 E Sonterra Blvd, Suite 100, San Antonio, TX 78258
• We are Closed: Sun-Mon

Thank you for attending a “Good Times” Travel presentation and we look forward to seeing you at 1102 E Sonterra Blvd, Suite 100, San Antonio, TX 78258

If for any reason you need help, please call. Our number is: 210-497-4000 phone
Our front desk administrator is: Mary Ann Varughese

The office is directly accross from the Stone Oak Methodist Hospital in the office park.

Timeshare and Travel Club Campaign l RS Form

RESERVATION SLIP: GOOD TIMES TRAVEL DAY DRIVE: #________
Date/Day:________________________ Consultant:_______________________ Mgt:_______________
Name:_______________________________ (Person talked with_____________)
Spouse Name:_________________________
Telephone #:__________________________ 2nd Telephone #________________________
E-Mail Address:________________________
Gift Selected: (Please check one of the following)
• ________________MARRIOTT;3 day 2 night
• ________________FLY; get 2 ADULT Airline tickets, Plus: 3 days and 2 nights of lodging

NOTE: BONUS of $300 OF Grocery Gift Plus $30 Dinning CERTIFICATES- come on Wed, Thur. or Fri. (Midweek)! ___________

QUALIFICATIONS:
• Husband/wife’s FIRST NAME:______________________ ( if Married husband and wife must attend and tour together, if a couple they must show evidence that they live at the same address.
• Are you between the ages of 25-68? (One must be between those ages)
• Do you have a combined household income above or below $40,000 a year. (must be above 40k)
• Must not have attended in the last 12 months
• No children
• NOTE: NO SINGLE MALES AT ANY TIME;
• Single female for the 4 & 6p.m. show weekdays, NONE ON WEEKENDS!

• Make sure BOTH people are aware of appointment and available to attend.

OK..I have your appointment set for (day) (date)________ at (time)_____________
Let me get your confirmation number and e-mail address so we can send the confirmation letter and directions to you.

TOUR/SHOW TIMES AVAILABLE:
Good Times Travel Club
24th & Camelback Building
2375 E. Camelback Road – 5th Floor (any elevator)
Phoenix
Note: There is BIG “STARBUCK’S SIGN on ground level.
Katty corner across the street on 24th & Camelback Rd is CHEESE FACTORY

Front Desk: Bonnie

Tour Hours/Days:
• Closed: Sun-Mon
• Tue-Wed-Thur; 4-6-8 p.m.
• Fri: 2:00p.m.-4:00p.m.
• Sat: 10a.m.-12/Noon- 2:00p.m.-4:00p.m

Selling When the Economy is Down.

When things are going well, you can sell. If we have a good economy and everyone is buying everything, well, it doesn't take a lot of skill to be a sales rep.

But let's take a look at a different scenario. One in which the economy is in a serious downturn. Consumers aren't buying. As a result, corporations aren't buying. Jobs are going away. And the chances are that there are a lot of really good sales folks out there who aren't selling.

The sad truth is that these circumstances a lot of them give up. No one's buying, so what's the use? The economy becomes the scapegoat for all their failures. But the truth is it doesn't have to be that way, and you know it and I know it.

Motivate yourself, ignore the newspapers, ignore the nightly news, and just go out and sell.

When times are bad, it's easy to get down on yourself. It's easy to say the economy stinks, so there's no point even to go out to make sales calls.

Your sales mentality can't start with where the economy is. If you do that, too often you'll be beaten before you start. The economy is sometimes up; sometimes down. But in both parts of the cycle, salespeople have to sell.

Do you remember your first day on your job? Your enthusiasm was probably contagious. I'm guessing you saw nothing but new opportunities and big commissions in your future. You have to recall those emotions, because positive attitude generates positive attitude; a bad attitude generates negativity.

You need to spend some time at least once every six months evaluating where you're going and what your goals are. Are you headed in the right direction? Making the right cold calls?

I wanted to stress that no matter what the media tells you, it's not necessary to become a victim of an economic downturn. Instead, you can become a sales star.

Start Early

Did you know that you can often get past the secretary by making your important cold calls before 9:00 a.m.?

A lot of decision makers are given to making it into the office before the rest of the crowd shows up. They might just pick up their own phone if you call them then. That's one obvious advantage to getting an early start on the day.

Based on my experiences and those of the successful telemarketers I've worked with - the day really does seem to go better if you take a couple of moments of quite time for yourself before charging into the fray. There's something very hard on the system about bursting through the door 5 minutes before the calling time.

For me, telemarketers who do this cost themselves sales. The first few calls they make are warm-ups, whether they like it or not. Show up for work early is enough to have a little time for oneself, and then do some role-playing with a colleague to make sure the warm-up calls aren't directed at live prospects.

Finding Potential Leads

One area that doesn't differ whether you are selling in person or selling by telephone is uncovering leads. Leads are the lifeblood of the selling process and this is where your selling begins. Here are some sources of likely leads for your sales calls:

>Existing customers who are purchasing regularly.
>Inactive customers who have bought before but not lately.
>Prospects - people in your database who have been contacted by you but have not yet bought.
>Passive leads - generated by an inbound call to your company, from a website registration, trade show, interest card from a magazine or ad, letter of inquiry, or a coupon.
>Referrals - generated by customers, employees, acquaintances, organization members, or prospects.
>Networking - being involved in associations, groups, face to face types activities. These include alumni organizations, chamber of commerce, volunteer organizations, industry groups, training, or speaker events.
>Industry publications - magazines, articles, newspapers, local business publications, or online sources.
>Internal leads - from your boss, colleague in a different territory; sometimes your customer service department is a great source of leads.
>Web searching - keywords, industry articles, and other searches such as www.anywho.com
www.manta.com
www.whitepages.com

Call Center and Telemarketing Success

Get at least 1 appointment per day. You work 5 days a week, which means that every week you have, on average, 5 new sales appointments. You close 1 out of 5, so at the end of the year, you should have 50 new customers.

In order for you to be successful in telemarketing, you must be positively obsessed with your work while you're doing it. You have to be so dedicated to the idea that you can satisfy a customer with your product or service; dedicated where there is simply no place for watching the clock, wishing it were time for a coffee break, or wondering how the Lakers are going to do against the Celtics this Sunday. I'm not telling there's no place for any of these things in your life - just that there's no place for any of these things while you're working. It doesn't mean you must take yourself so seriously that you become a workaholic. It means you must make a commitment to yourself, and build up a routine that is success-oriented.

You must be absolutely dedicated to getting the very most out of your day, and planning ahead on a daily basis is part of that. Don't waste hours planning your time when you could be speaking with clients. Plan your day the evening before. I would recommend Google Calendar. Make a to-do list. Identify important objectives before you start the day; then work like crazy to attain the objectives on your list.

Start early. Try coming into the office 30 minutes before everyone else does. You'll be amazed at what you can accomplish.

Selling is going after people and talking to them. Don't lose sight of that, and don't let your drive be misdirected into something that won't help you put numbers on the board.

Don't forget the 3 P's - Practice, Practice, Practice.

Telemarketing: Hard or Easy?

Telemarketing is harder in some ways than direct face-to-face selling, because the prospect has no idea who he or she is talking to. On the other hand, telemarketing is easier and a lot more fun for the same reason. You can dress as you like. You can imagine yourself taller, shorter, thinner, stronger - it's all up to you.

But, no matter your physical appearance, telemarketing success, as with any sales, always comes down to these bottom line questions:

How many appointments did you get today?
How much commissions did you get today?
Did you do more business today than yesterday?
Did you do more this week than last week?

Some people are phone shy, they feel that calling is boring, they hate the phone, the phone weighs 500 pounds to them. In short...they can't take REJECTION. Telemarketing is not for everybody - there are a few ... that is where and why I exist.